Last Updated: August 2026
We respect your privacy and are committed to protecting personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws.
1. Information We Collect
We may collect information necessary to provide bakery ordering and delivery services, including:
- Contact Details: Full name, Philippine mobile number, and email address.
- Delivery Information: Delivery address, city, Barangay, building or house details, and landmarks.
- Transaction Data: Order history and payment receipts or screenshots for payment verification.
- Technical and Security Data: IP address, device/browser information, session records, and security logs.
2. How We Use Information
We use personal data to:
- Process, prepare, and deliver orders;
- Communicate order and support updates;
- Verify submitted payment proof and prevent fraud;
- Maintain account and system security;
- Improve website functionality and customer experience;
- Meet applicable legal, tax, and operational obligations.
3. Data Sharing & Service Providers
We do not sell or rent personal information. We may share only the information necessary for service delivery with authorized providers, including:
- Delivery Partners: The recipient’s name, contact number, address, and delivery instructions;
- Payment Providers and Financial Institutions: Transaction information needed to process or verify payment;
- Hosting, communications, support, and security providers: Data necessary to operate and protect the service;
- Public Authorities: Information required by valid law or legal process.
4. Data Security & Retention
We apply appropriate organizational and technical safeguards against unauthorized access, disclosure, loss, or alteration. Data is retained only for the period needed for the stated purposes and applicable legal obligations, after which it is securely deleted or anonymized.
5. Your Rights Under RA 10173
Subject to applicable law, users may have the right to:
- Be informed about personal data processing;
- Access, correct, or update personal data;
- Object to certain processing and direct marketing;
- Request deletion or blocking where legally available;
- Withdraw consent where processing is based on consent;
- File a complaint with the appropriate authority.
6. Contact Our Data Protection Officer or Privacy Contact
For privacy questions or rights requests, contact:
- Email:
dpo@yourbakerydomain.ph - Business Name and Address: To be completed before launch.